Getting Central MA back on their feet for over 35 years 

FAQs

How long is a typical appointment?
Your first visit is between 60-90 minutes. Each follow up visit can range from 45-70 minutes based on your treatment plan with your therapist. 


What should I bring with me on the first appointment? 
Please bring your health insurance card and a prescription from the doctor referring you to physical therapy.


Do I need a referral for physical therapy? 
Most insurance plans require a referral from your Primary Care Physician or a specialist. If you are not sure what your insurance company requires, call the "Member Services" number on the back of your health insurance card to find out.


What is the difference between a prescription and a referral? 
A prescription is a written order from your doctor stating a need for physical therapy and may include treatment recommendations. 
A referral is an authorization that is submitted to your insurance company usually by your primary care physician.


How frequently do I need to go to physical therapy?
 
Generally you will be seen 2-3 visits per week depending on your diagnosis.  This will be decided once you and your therapist determine your treatment plan and goals.


What should I wear to therapy? 
This will depend on which part of the body we will be working on.  In general, comfortable and loose fitting clothing is most appropriate.  For shoulder diagnoses a T-shirt or tank
top would be ideal and shorts for most lower extremity diagnoses.


How do I make an appointment? 
In most cases you will need to see your Primary Care Physician or a Specialist before making an appointment.  There are a few insurances that do not require this.  Please call our office for more information or to schedule an appointment.  We do prefer that you schedule appointments for 2-3 weeks ahead of time to insure that you get days and times that work best for you.

Does my insurance cover all costs? 
Unfortunately, most insurance benefits include a copay/coinsurance or deductible.  These costs are determined by your specific insurance plan.  We prefer that copays are paid at the time of each visit and paid in full by the last visit.  If your plan has a deductible, it is not always known if it has been met.  We will bill you when notified by your insurance company.

Do you accept my insurance? 
We accept most insurances. A list can be found in our Patient Information section or you can contact our office at 508-393-7298 and we will be happy to assist you.

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